Contact information
Contact Maxoin
We are dedicated to providing you with a premium shopping experience. Whether you have a question about our products, need an update on your order, or require assistance with a return, our global support team is ready to help.
How to Reach Us
The most efficient way to get in touch with our team is via email. We aim to respond to all customer inquiries within 24 to 48 business hours.
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Email: support@maxoin.com
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Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
For Faster Service
To help us resolve your inquiry as quickly as possible, please include the following information in your email:
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Your Order Number (e.g., #MAX-1234) in the subject line.
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The exact name and email address used to place the order.
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A clear description of your question or issue (including photos or videos if you are reporting a damaged item).
Mailing & Business Address
Please note: This address is for corporate communication only. Do not send returns to this address, as they will not be processed. If you need to return an item, please email us first to receive a specific Return Merchandise Authorization (RMA) and the correct return warehouse address.
Maxoin 30 N Gould St Ste N, Sheridan, WY 82801, United States
Frequently Asked Questions
Before reaching out, you might find the answer you are looking for in our policy pages:
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Shipping Policy - For delivery times and tracking information.
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Return & Refund Policy - For return eligibility and instructions.