Contact information

At Maxoin, we are committed to delivering an exceptional shopping experience and providing prompt, dependable support for all our global customers. Whether you have questions about a product, need help tracking an order, or require assistance with a return, our dedicated team is here to assist you.

Customer Support Channels

  • Email Support: support@maxoin.com

  • Phone Support: +1 (307) 302-7020

  • Response Time: Within 24 to 48 business hours

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Tip for Faster Service: Please include your Order Number (e.g., #MAX-1234), the exact name/email associated with the order, and a clear description of your question in your message.

Corporate & Legal Information

For official notices, corporate correspondence, and business verification:

  • Legal Business Name: KKDplatinum LLC

  • Trade Name / Brand: Maxoin

  • Corporate Address: 30 North Gould Street, ste N, Sheridan, WY 82801, United States

  • Official Store URL: https://maxoin.com

Return & Warehouse Address Notice

Important Note: The address listed above is our registered corporate office for legal and administrative correspondence only. Please do not send product returns to this address, as they cannot be accepted or processed at this location.

To initiate a return, please contact support@maxoin.com first to receive a Return Merchandise Authorization (RMA) along with the correct regional warehouse shipping address.